Technicians & Associate Professionals
ICT help desk manager
Family · Technicians & Associate Professionals
Where people train for this
09 · Core skills
analyse staff capacitycommunicate with customerscreate solutions to problemseducate on data confidentialityforecast workloadkeep up to date on product knowledgemanage staffprovide ICT supportsecure sensitive customer's informationsupervise data entryuse ICT hardwareuse ICT ticketing system
Also known as
software support manager
ICT helpdesk managers
IT helpdesk manager
ICT service desk manager
ICT help desk managers
IT help desk manager
technical support manager
ICT helpdesk manager